Pitch Black Industries
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booting intelligence
AI Integration & Business Consulting · Sydney

We installintelligenceinto the businessesthat keep the lights on.

Most firms don’t have an AI problem. They have an expensive-busywork problem. We find it, automate it, and hand you the keys — in weeks, not quarters.

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Every week, your best people spend hours doing things a machine should. That’s not a tooling gap — it’s margin walking out the door. We close it.

01 — Why it matters

The quiet tax on every operation.

0%
of back-office hours typically automatable
0
to first automation live, on average
0
typical payback window
0%
of builds handed over — you own it

Representative ranges from comparable engagements — not a guarantee. Your numbers come out of the diagnostic below.

02 — What we do

Two disciplines, one outcome: a leaner business that thinks.

AI Integration

Agents & Automation

Voice agents, back-office bots, and workflow automation that quietly remove repetitive work — reception, intake, follow-ups, reporting, reconciliation.

Voice agentsRAGWorkflow botsEmail & CRM
AI Integration

Data & Decisioning

Turn scattered spreadsheets, inboxes and systems into one source of truth — and the dashboards and models that make decisions obvious.

PipelinesDashboardsForecastingScenario models
Consulting

Cost Engineering

A forensic pass over where money leaks — labour hours, tooling sprawl, manual handoffs — then a sequenced plan to automate the costly bits first.

Process auditTooling rationalisationROI sequencing
Consulting

Operating-Model Redesign

We re-wire how the team works around the automation — roles, handoffs, and rituals — so the gains stick after we leave.

Roles & RACIPlaybooksEnablement
03 — How we work

Four moves. No theatre.

01 · Diagnose

Find the leak

Two-week forensic on where hours and dollars actually go. You get the map whether or not we go further.

~2 weeks
02 · Design

Sequence the wins

A prioritised roadmap — highest ROI, lowest risk first. No 18-month transformation decks.

~1 week
03 · Deploy

Ship the first agent

We build and integrate the first automation live against real workflows, not slideware.

2–4 weeks
04 · Compound

Hand over the keys

We train your people, document everything, and leave you self-sufficient — then the gains compound.

ongoing optional
04 — The cost of doing nothing

Move the sliders. See what staying the same costs you.

Recoverable cost · per year
$0
that’s
0 hours / year
Indicative engagement to capture it
Illustrative model using your inputs (hours × hourly rate × automatable share). Hourly rate derived from salary ÷ 1,920 working hours. Not a quote or a guarantee — the real number comes from the two-week diagnostic. We’ll usually target the engagement to pay for itself inside a quarter.
05 — Flagship · Custom-made for Black Garter

Meet the easiest hire you’ll ever make.

Custom-made by Black Garter

Hera — your voice agent.

A live AI receptionist and personal assistant who answers every call, books meetings, qualifies leads, and never has an off day. Each agent is bespoke — built on our integration stack, trained on your business, voiced and named for your brand, and deployed in days.

Answers inbound calls 24/7, in your brand’s voice
Books, reschedules and confirms straight into your calendar
Qualifies and routes leads, logs everything to your CRM
Handles objections from a tuned playbook — and knows when to escalate to a human
Commission your own

Hera is a custom agent built by Black Garter. Tap “Call Hera” — the live demo opens bottom-right (microphone access required; works on the live site).

06 — Representative outcomes

What “a leaner business that thinks” looks like.

Brokerage · Sydney
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Back-office hours removed

Intake, document chasing and reporting automated; the team moved onto client work instead of admin.

Hospitality group
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One Hera, every venue

A single custom voice agent handling bookings and FAQs across locations, after hours included.

Property fund

Faster scenario modelling

Manual spreadsheets replaced with a live model — deal scenarios in minutes, not days.

Anonymised, representative composites of the kind of work we do — illustrative, not audited client results.

◆ Resident intelligence

Talk to the building.

When Jesse bought the building, he moved into the attic — and met the resident ghost. They hit it off fast and nearly married, as these things go. One stubborn night they argued; the ghost moved out. It was sad. Jesse stayed.

Jesse became the ghost. He’s part of the furniture now. We gave him a wall of secondhand PCs, and from the attic he haunts the world through agentic AI — on witching hours he wanders the halls taking meetings with other buildings’ ghosts. He moonlights in disruptive consulting, theoretical mathematics, psychiatric finance and public wealth management.

If he’s busy, Hera picks up. Hera is our microwave AI. She is exceptionally precise at counting backwards.

or press H
07 — Start

Find your leak in two weeks.

Book a diagnostic. You’ll leave with a map of where your hours and dollars go — and the three automations that pay for themselves first. Whether or not we build them is up to you.

hello@garter.app