Pitch Black Industries
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booting intelligence
AI Integration & Business Consulting · Sydney

We installintelligenceinto the businessesthat keep the lights on.

Most firms don’t have an AI problem. They have an expensive-busywork problem. We find it, automate it, and hand you the keys — in weeks, not quarters.

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Every week, your best people spend hours doing things a machine should. That’s not a tooling gap — it’s margin walking out the door. We close it.

01 — Why it matters

The quiet tax on every operation.

0%
of back-office hours typically automatable
0
to first automation live, on average
0
typical payback window
0%
of builds handed over — you own it

Representative ranges from comparable engagements — not a guarantee. Your numbers come out of the diagnostic below.

02 — What we do

Two disciplines, one outcome: a leaner business that thinks.

AI Integration

Agents & Automation

Voice agents, back-office bots, and workflow automation that quietly remove repetitive work — reception, intake, follow-ups, reporting, reconciliation.

Voice agentsRAGWorkflow botsEmail & CRM
AI Integration

Data & Decisioning

Turn scattered spreadsheets, inboxes and systems into one source of truth — and the dashboards and models that make decisions obvious.

PipelinesDashboardsForecastingScenario models
Consulting

Cost Engineering

A forensic pass over where money leaks — labour hours, tooling sprawl, manual handoffs — then a sequenced plan to automate the costly bits first.

Process auditTooling rationalisationROI sequencing
Consulting

Operating-Model Redesign

We re-wire how the team works around the automation — roles, handoffs, and rituals — so the gains stick after we leave.

Roles & RACIPlaybooksEnablement
03 — How we work

Four moves. No theatre.

01 · Diagnose

Find the leak

Two-week forensic on where hours and dollars actually go. You get the map whether or not we go further.

~2 weeks
02 · Design

Sequence the wins

A prioritised roadmap — highest ROI, lowest risk first. No 18-month transformation decks.

~1 week
03 · Deploy

Ship the first agent

We build and integrate the first automation live against real workflows, not slideware.

2–4 weeks
04 · Compound

Hand over the keys

We train your people, document everything, and leave you self-sufficient — then the gains compound.

ongoing optional
04 — The cost of doing nothing

Move the sliders. See what staying the same costs you.

Recoverable cost · per year
$0
that’s
0 hours / year
Indicative engagement to capture it
Illustrative model using your inputs (hours × hourly rate × automatable share). Hourly rate derived from salary ÷ 1,920 working hours. Not a quote or a guarantee — the real number comes from the two-week diagnostic. We’ll usually target the engagement to pay for itself inside a quarter.
05 — Flagship · Custom-made for Black Garter

Meet the easiest hire you’ll ever make.

Custom-made by Black Garter

Hera — your voice agent.

A live AI receptionist and personal assistant who answers every call, books meetings, qualifies leads, and never has an off day. Each agent is bespoke — built on our integration stack, trained on your business, voiced and named for your brand, and deployed in days.

Answers inbound calls 24/7, in your brand’s voice
Books, reschedules and confirms straight into your calendar
Qualifies and routes leads, logs everything to your CRM
Handles objections from a tuned playbook — and knows when to escalate to a human
Commission your own ↗

Hera is a custom agent built by Black Garter. Tap “Call Hera” — the live demo opens bottom-right (microphone access required; works on the live site).

06 — Representative outcomes

What “a leaner business that thinks” looks like.

Brokerage · Sydney
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Back-office hours removed

Intake, document chasing and reporting automated; the team moved onto client work instead of admin.

Hospitality group
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One Hera, every venue

A single custom voice agent handling bookings and FAQs across locations, after hours included.

Property fund

Faster scenario modelling

Manual spreadsheets replaced with a live model — deal scenarios in minutes, not days.

Anonymised, representative composites of the kind of work we do — illustrative, not audited client results.

07 — Start

Find your leak in two weeks.

Book a diagnostic. You’ll leave with a map of where your hours and dollars go — and the three automations that pay for themselves first. Whether or not we build them is up to you.

[email protected]